Welcome to Miniput ! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
Overview
Miniput (“we,” “us,” or “our”) specializes in handcrafted miniature art, custom shadow boxes, and personalized gifts. We operate this website to offer our products and services to customers globally, subject to the following terms.
By using our website or making a purchase, you engage in our Service and agree to these Terms, along with any additional policies referenced here or available via hyperlinks.
We reserve the right to modify these Terms at any time by updating this page. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.
Eligibility & User Responsibilities
You must be at least 18 years old or have parental/guardian consent to use our services.
You agree not to use our products for any illegal, harmful, or unauthorized purposes.
You must not attempt to disrupt our website, upload harmful software, or engage in fraudulent activities.
We reserve the right to refuse service, cancel orders, or suspend accounts if we suspect a violation of our policies.
Product & Service Information
We strive to provide accurate descriptions and images of our products. However, colors and details may vary slightly due to screen settings and handmade variations.
All products are subject to availability, and we reserve the right to limit sales or discontinue items without notice.
Custom orders are non-refundable once production has started.
Pricing & Payments
All prices are listed in BDT (Bangladeshi Taka) and may change without prior notice.
We accept payments via bank transfers, mobile banking (bKash, Nagad, Rocket), and other available methods.
We reserve the right to cancel orders due to pricing errors or suspected fraudulent activity.
Order Processing & Shipping
Orders are processed within 2-15 days, depending on customization requirements & Orders Urgency.
Shipping time varies based on location and courier services. Estimated delivery times will be provided at checkout.
We are not responsible for shipping delays, damages, or lost packages caused by third-party couriers. However, we will assist in resolving any issues.
Returns, Exchanges & Refunds
Non-customized products may be eligible for exchange within 1 day of delivery, provided they are unused and in original packaging.
Custom-made orders are non-refundable & exchange possible in cases of defects or incorrect items.
If you receive a damaged or incorrect product, contact us within 24 hours of delivery with photos for verification.
Refunds (if applicable) will be processed via the original payment method within 7-10 business days.
Intellectual Property & Content Usage
All images, designs, and content on our website are intellectual property of Miniput and may not be copied, reproduced, or distributed without permission.
Customers may share our products online but must credit Miniput when posting.
Privacy & Data Protection
Your personal information is collected only for order processing, customer support, and marketing (with consent).
We do not store or share payment details. Transactions are processed securely via third-party providers.
For more details, please review our Privacy Policy [Insert Link].
Limitation of Liability
Miniput is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
We do not guarantee uninterrupted or error-free service but strive to maintain optimal performance.
Governing Law & Dispute Resolution
These Terms are governed by the laws of Bangladesh.
Any disputes will first be resolved through direct communication. If unresolved, legal proceedings will be conducted under Bangladesh jurisdiction.
Contact Information
For inquiries, concerns, or support, contact us at:
📧 Email: [email protected]
📍 Address: Dampara R/A Lane 01, House 523/49, Bangladesh
📞 Phone: +880 17408-36809
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for being with Miniput.